🚢✨ International Backers – Please Check Your Messages! ✨📦
over 1 year ago
– Sat, Mar 22, 2025 at 06:12:45 PM
Hello International Backers,
We're excited to get your Steamboat Arcana and Gaucho's Arcana decks to you! You should have received an email and/or a Kickstarter message with your exact shipping amount and instructions on how to proceed.
You have the option to pay via PayPal or BackerKit:
PayPal – If you choose this option, I’ll send you an invoice for the shipping amount.
BackerKit – If you prefer this method, I’ll send your Backer ID and shipping total to BackerKit, and they’ll email you before processing the charge.
📬 Please check your email, Kickstarter messages, and spam folder! If you haven't received anything, please reach out to me at [email protected], and I’ll be happy to help.
Looking ahead, we’ll be switching to a flat-rate shipping system by tier for our next Kickstarter. Now that we have a solid understanding of exact shipping costs, we can set a fair average, which will simplify the process for both backers and ourselves.
Thank you for your support—we’re looking forward to getting your decks shipped soon!
Kind regards,
The Steamboat Arcana 1928 Team 💙
🚢✨ Shipping Update – International Orders & Next Steps! ✨📦
over 1 year ago
– Fri, Mar 14, 2025 at 01:28:15 AM
Hello Backers,
We’re making steady progress! Over the past week, we sent out all US orders for the Standard Dual Adventure reward tier and took some time to catch up on messages, tidy up orders, and resolve any issues. Now, our focus has fully shifted to international shipping for all categories.
International Backers – Your Orders Are Ready to Ship!
There are about 120 international orders, and I’ll be working through them from March 14th to April 14th. Each order is being entered manually into the Fulfillrite system, and I’m emailing everyone individually with their exact shipping price once it’s ready.
- If you'd like to pay via PayPal, I can send you an invoice for the shipping amount. PayPal is faster and more convenient for us.
- If you'd rather pay through BackerKit, let me know! Once the shipping total is agreed to, BackerKit will add the amount to your account and send you an email before charging. This method takes a little longer since payments are processed in groups.
If you’re an international backer and you’d like to speed up the process, feel free to email me directly at [email protected], and I might be able to handle it even faster for you.
We’re pushing to get as many international orders shipped as possible this month, so if you’re an international backer:
✅ Check your email!
✅ Check your spam folder!
✅ Check your Kickstarter messages!
We know that some people might be slow to respond, but we’re going to keep moving forward and aim to complete as much international shipping as we can this month.
Next Steps
📦 International shipping is in full swing! I’ll be working through all 120 international orders from March 14th to April 14th. If you’re an international backer, please be on the lookout for an email from me.
📦 US shipping will resume around April 15th for the Early Bird reward tier.
Thanks again for sticking with us! We’re getting closer every day. 🚢✨
Warmly,
The Steamboat Arcana 1928 Team 💙
🚢✨ Shipping Update – Thank You & Next Steps! ✨🚢
over 1 year ago
– Sun, Mar 02, 2025 at 09:15:53 AM
Hello Backers,
A huge thank you 🙏 to everyone who gave feedback on the test shipments—it was really appreciated! ✨ Your input helped us ensure everything is running smoothly. 💖💕
We started general shipping a few weeks ago, and we’re making great progress. We’re nearly finished with the Standard Dual Adventure reward tier for US backers, with deliveries expected to be completed by the end of March. Next, we’ll be moving on to the Early Bird Double Feature reward tier, which should be delivered by the end of April.
International Orders Shipping from the US
Starting around March 15th, we’ll begin reaching out to international backers whose orders are shipping from the US. Since we’re charging exact shipping, the process will involve reaching out individually to confirm shipping costs before moving forward. After confirming the amount, we’ll send the details to BackerKit, and they’ll email you with the charge before shipping.
Since this takes time, we’ll be doing these shipments and having BackerKit charge in groups of about 20 backers or more at a time to keep things moving smoothly.
PayPal Option for Faster Shipping (International Backers) 📦
For international backers who’d like to get their order shipped sooner, we’re offering an option to pay via PayPal after March 10th. If you’d like to go this route, you can email me at [email protected] and I’ll let you know the exact shipping cost. Once the payment is sent, we’ll ship your order right away.
Both methods work just fine, but PayPal tends to be a little quicker and more convenient on our end.
For future Kickstarters, we’ll be simplifying the process by setting a flat international shipping rate based on reward tiers to make things easier for everyone.
Single Standard Decks & Single Mini Decks
Shipping for the Single Standard Decks & Single Mini Decks will begin in May.
Originally, we planned to charge shipping for these tiers, just in case costs ended up being higher than expected. We wanted cover shipping ourselves as a nice suprise for backers, but unexpected tariff fees (due to forms filled out incorrectly by the printer) made this a real challenge. Even with that, we’re still trying to cover as much of the shipping as possible out of pocket.
After shipping the Double Standard Deck tiers, we’ll have a better idea of where we stand—and whether we’ll need to charge shipping for these categories (as originally planned) or if we’ll be able to cover it ourselves as a thank-you to our backers.
For US backers in these tiers who’d like to cover their shipping (as originally planned) and receive their order sooner, we’re offering the option to pay $10 via PayPal (even if the actual shipping cost is higher for us), and we’ll send it out right away after March 10th.
If this sounds good to you, just email me at [email protected], and I’ll send over the PayPal details. We can also create a Backerkit list and have Backerkit charge for shipping costs there.
Next Steps & Future Updates
We’ll be back with another update around the middle of March with more details as things progress.
Thanks again for being part of this journey—we’re so close now! 🚢✨
Warmly,
✨💖💕✨The Steamboat Arcana 1928 Team ✨💖💕✨
🚢✨ Quick Shipping Update – Address Locking Soon! ✨📦
over 1 year ago
– Thu, Feb 13, 2025 at 08:19:02 PM
Hello Backers,
Following up on our last update, we plan to 🔒 lock addresses on February 15th. If you’ve had a change of address, please update your information in BackerKit as soon as possible. If you need help, you can also email me at [email protected], and I’ll find your information in BackerKit and make a note.
✨ We've been receiving great feedback on the test shipments that we sent out! ✨ A huge thank you to everyone who took the time to share their thoughts—it’s incredibly helpful and truly appreciated! 💙
If you need any assistance with your order, please reach out at [email protected] 📩, and I’ll be happy to help.
We’ll have another update closer to February 20th as full shipping begins. Thanks for your support! 😊🙏
Warmly,
The Steamboat Arcana 1928 Team 🚢✨
🚢 🌟Steamboat Arcana 1928 – U.S. Shipping Update📦 🚢🌟
over 1 year ago
– Fri, Feb 07, 2025 at 03:51:01 PM
Hello Backers,
We have great news—Fulfillrite has finished loading the inventory! We’re now conducting a test run of shipments before full fulfillment begins.
Why a Test Run?
Before we begin shipping all orders, we’re sending out a small batch to:
-
Confirm shipping costs and timeline for different package sizes and destinations.
- Ensure everything is packed correctly and arrives without damage.
-
Identify and fix any potential issues early, so we can make adjustments before the bulk of shipments go out.
This test batch allows us to gather feedback and make sure everything is running smoothly, which is always better than discovering problems later in the process. Some backers in the test batch should receive their packages next week. Hopefully, when your package arrives, you’ll message us with feedback! It’s very helpful to the process, and we’d love to hear your thoughts and see how everything turned out.
Tracking Information
Every package will have tracking, and you should receive an email with your tracking number once your order ships. If you don’t see an email, be sure to check your spam or promotions folder.
Make Sure Your Address is Up to Date!
Please take a moment to double-check your address in BackerKit to ensure everything is correct. We will be locking addresses on February 14th, so if you need to make any changes, please do so before then.
If your shipping situation has changed for any reason, whether due to relocation or other circumstances, please update your address in BackerKit or reach out to us as soon as possible.
Expected Shipping Timeline
We anticipate shipping will begin around February 20th and continue over the next two and a half months, finishing around April 20th.
That said, we are balancing fulfillment alongside other major responsibilities, and we want this process to be kind, fun, and manageable for our own well-being, too. Our commitment has always been to make something wonderful and share it with our backers. We’ve learned a lot through this process, and thanks to everything we’ve figured out along the way, we’ll be able to deliver quality much faster on our next Kickstarters. While we’re working hard to get this out as soon as possible, we also want this to be a positive experience for everyone—including us!
Making Sure Everything Ships Smoothly
One major factor is that many orders may need to be manually entered due to SKU mismatches. The original BackerKit survey data does not perfectly align with the SKU numbers that were generated after production. This means some orders won’t process automatically and will need to be manually reviewed and entered, which adds time to the fulfillment process.
To help streamline this, we’ve been working with BackerKit, who have been extremely helpful so far. We’re reaching out to them to see if they can assist us further in resolving these issues more efficiently. Their support may help us speed up the process and reduce the amount of manual entry required.
International Shipping from the U.S.
For backers shipping internationally from the U.S., we’ll start reaching out at the beginning of March. We now have accurate sizes and weights for everything, and Fulfillrite has a shipping estimate calculator. I checked about six international orders, and the shipping options all seemed very reasonable.
Need Help with Your Order?
If you have any issues with your order, feel free to message me at [email protected], and I’ll get back to you as soon as possible to take care of it.
We appreciate your patience as we work through this, and we’ll continue to provide updates as shipping progresses. We’re getting close, and we can’t wait for you to receive your decks!
Warmly,
The Steamboat Arcana 1928 Team
